How can customers pay me?

You record payments taken however you take them — Cash, Card terminal, Bank transfer, e-Transfer, Cheque, Online payment or Other, which is a fixed list you pick from rather than one you extend. Where online payments are set up, a customer can also pay an invoice by card from its share page. Either way the payment is recorded against the invoice, so the balance and status update together rather than being reconciled later.

The method list is not extendable — “Other” carries a free-text reference and notes, and that is where anything unusual goes. There is no direct debit and no automatic collection: Gridbind records money that has arrived, it does not pull it.